Shipping policy
At Sippz, we believe in clear water — and that starts with a clear delivery policy.
🚚 Processing & Shipping Time
Orders are processed within 2 business days after your purchase.
Once shipped, delivery takes up to 5 business days, though most orders arrive sooner.
We partner with our reliable international fulfillment center to bring you high-quality products directly. This allows us to offer you the best prices while keeping shipping free.
🌍 Worldwide free shipping
We proudly offer free worldwide shipping on all orders — no minimum spend, no hidden costs.
🌐 International Fulfillment (How It Works)
Our water bottles are shipped directly from our fulfillment center overseas.
Here’s what to expect:
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After placing your order, you’ll receive a confirmation email
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Once your item ships, you’ll receive a tracking number with real-time updates
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Your order will arrive at your doorstep within 5 business days, depending on your location
💡 By shipping directly from the country of production, we deliver the highest quality at the best possible price.
No unnecessary middlemen. No extra shipping, warehousing or handling costs.
Just smart, streamlined logistics — and more value for you.
Don’t worry — we’ll keep you updated every step of the way.
⏰ On-Time Delivery Guarantee
We aim to deliver all orders on or before the estimated delivery date.
If your order arrives later than expected, please contact us at service@sippz.com. We’ll refund 10% of your purchase as compensation for the delay.
📦 Lost or Undelivered Packages
If your order hasn't arrived within 35 days of the order date, contact us.
We’ll investigate the issue and offer a full refund or a replacement, whichever you prefer.
❓Need help?
We’re always here to support you.
Just email service@sippz.com and we’ll get back to you as soon as possible.