Refund policy

Sippz Return & Refund Policy

At Sippz, we want you to love your water — and your purchase. If something isn’t quite right, we’ve made returns as simple and stress-free as possible.

---

🔁 Free Returns – 90 Days

You can return your product within 90 days of delivery — completely free of charge.
No questions asked.

To start your return, simply email us at service@sippz.com.
We’ll send you easy step-by-step instructions and a prepaid return label straight to your inbox.

---

📦 Lost or Undelivered Packages

If your package gets lost in transit or hasn’t arrived, you’re covered.
You can file a claim up to 35 days after your order date.
If confirmed, we’ll issue a 100% refund or replacement — your choice.

---

⏰ Late Delivery Guarantee

We aim to deliver all orders on or before the estimated delivery date.
If your order arrives later than expected, you’ll receive 10% compensation for the delay. Please email us at service@sippz.com with your order number .

---

💸 Refunds

Once your return is received and inspected, your refund will be processed within a few business days.
Funds are returned via your original payment method.

---

❓Need help?

Reach out anytime at service@Sippz.com — we’re here to help you wake up worry-free.